FAQ
How do I place an order?
Start by exploring our collection, pick the pieces you love, add them to your cart, and finish checkout through our secure payment portal.
What payment methods are accepted?
We offer a range of convenient options including major debit and credit cards, net banking, and trusted digital wallet services.
Can I modify my order after placing it?
Once an order is confirmed, changes cannot be made. However, you may cancel it if the package has not yet been dispatched.
Is online payment safe?
Every transaction is encrypted for protection. We never store your confidential payment information on our servers.
Do you provide shipping?
Yes, we deliver to all eligible pin codes within India with reliable and prompt service.
How long will my order take to arrive?
Most orders reach customers within 3 to 8 working days, depending on stock availability and your location.
What if my delivery fails?
If a delivery attempt is unsuccessful, the order will be returned to our warehouse. You can contact us to arrange a fresh delivery.
Do you ship internationally?
At present, we only ship within India and do not provide international delivery.
What is your return policy?
Products can be returned if they remain unused, with all original tags attached and packaging intact.
How do I initiate a return?
To start a return, email us your order details along with photos if the item was damaged or incorrect.
When will I receive my refund?
Refunds are typically issued within 5 to 7 business days back to the original mode of payment.
Can I get a partial refund?
Partial refunds may be approved after a review if the returned product partially meets our return requirements.