Risk Factor Policy

At Glowraas, operated by Compass Computer Software, we are committed to maintaining transparency and ensuring customers are aware of certain inherent factors associated with online shopping. This Risk Factor Policy outlines possible scenarios that may affect product representation, availability, or delivery. By purchasing from our platform, you acknowledge and agree to the following:

General Acknowledgment of Risk

By making a purchase through our website, customers accept the natural risks involved in online shopping. While we make every effort to present detailed product descriptions and accurate visuals, minor variations in color, texture, or finish may occur due to factors such as screen resolution, lighting, or personal perception. We encourage reviewing all product details carefully and contacting our support team for clarifications before placing an order.

Product Availability and Inventory Risk

All items featured on our platform are subject to stock availability. Despite regular inventory updates, sudden demand fluctuations or technical issues may occasionally lead to stock inconsistencies. In such cases, we reserve the right to cancel, modify, or delay affected orders. Customers will be notified promptly and provided with suitable alternatives or refunds, wherever applicable.

Color Representation Disclaimer

We aim to depict product colors as precisely as possible. However, slight differences may occur due to device display settings, screen brightness, or lighting conditions. These variations are considered normal and do not indicate product defects or misrepresentation.

Shipping and Transit Risk

Once an order leaves our facility, it enters the domain of external logistics partners. Although we collaborate with trusted courier services, delays, damages, or losses during transit may occasionally occur due to unforeseen circumstances beyond our control. In such cases, we will assist in resolving the matter to the best of our ability. Customers are advised to contact our support team immediately if they experience any delivery-related issues.

Third-Party Content and External Risks

Our website functions independently and does not endorse or include links to external platforms. We have no affiliations with third-party websites, and any claims of such associations should be treated cautiously. If you come across any unauthorized websites or services falsely representing or associating with us, please report them immediately. We disclaim all responsibility for any content, transactions, or consequences arising from such external or unauthorized sources.